Immigrants Have One Less Reason To Visit a CIS Office
By: Richard Hanus, Esq. March 19, 2023 Ask any user of the U.S. immigration system and they will tell you that there are not many things more frustrating than trying to obtain case status or general information by way of a call to U.S. Citizenship and Immigration Service’s (CIS) 1-800 Customer Service line. The challenging user experience is made even worse when you seek to arrange an in-person appointment at a local US CIS Field Office - also known as INFOPASS appointment. This week, CIS announced implementation of a new policy to make life easier for U.S. permanent residents seeking proof [...]